[lwptoc]

We have introduced a significant number of changes throughout 2020 and we have even more upgrades on the way. However, we thought it would be good to keep everyone up to date.

Outlined below are our current changes/upgrades:

UK Telephone Support

Our team can now be contacted by phoning us on +44 0330 059 5959 between 1PM-9PM (GMT) – 7 Days A Week.

If you contact us outside of office hours, you can leave a voice message and we will call you back the next day.

You can also contact us on WhatsApp +44 03300 59 55 55 during the same business hours.

New Clients Portal

We have migrated all customers to our new clients portal located at my.vimly.uk, which uses industry leading software.

The portal provides a few new features to customers including: One-Click Login via social media, an affiliates system, multi-product order support, network incident updates, a detailed knowledge base, and the ability to upgrade products with one click.

Additionally, we now offer billing in Euros (€), Pounds Sterling (£) & US Dollars ($).

New Website Design

We have redesigned our website to improve user accessibility and provide information that was missing on the old website.

New Plans & Pricing

  • Unlimited Hosting permanently reduced from £12.99 to £7.99/mo
  • Free Domain offered on the Startup & Professional Plan
  • 2 Months Free (Approx 15% Off) Annual Billing on Professional Plan
  • Email Accounts & Database Limits Increased

New Web Hosting Features

  • We have upgraded to NVMe SSD Storage which is 5X Faster than our existing SSD Storage infrastructure.
  • Unlimited Inodes (Previously limited to 300,000) subject to fair usage.
  • Ruby, Python & NodeJS Programming now available on Startup & Professional Plans

New DMCA Protected Hosting

We now offer DMCA Protected Hosting on our DirectAdmin server in Bissen, Luxembourg. This means copyright claims against your account can not be enforced. However, we will still suspend your site for warez, phishing, spamming or any other terms of service violations.

New Daily Backups Service

  • Database Backups taken 4X Per Day & Stored for 7 Days
  • Website Backups takes Daily & Stored for 14 Days
  • Monthly Backups with Unlimited Storage Retention
  • Backups can be restored in one-click via Acronis
  • Generate On-Demand Snapshots at anytime in cPanel.
  • Free Double Backup Redundancy on all plans (excluding value)

Improved Domain Name Services

  • Starting from £4.99/yr instead of £6.99/yr
  • Hundreds of domain extensions available.
  • Whois Privacy is now free with all domains (worth £3/yr).
  • Domains are 30% cheaper on average than our competitors.
  • Save up to 75% Off Retail prices with monthly promotions.
  • Sales are clearly indicated, including renewal prices before purchase.
  • We aim to keep renewal prices consistent.
  • Free Domain Registration & Renewal on selected web hosting packages.
  • Free Transfer On UK Domains (Renewal Not Included)
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